Emergencies can happen at any time, and it's crucial to know who to call for help. In the Philippines, the government has established various emergency hotlines to provide immediate assistance in times of emergencies. Whether you're in need of medical help, reporting a crime, or seeking assistance during natural disasters, these hotlines are here to ensure your safety and well-being.
911: National Emergency Hotline
The most well-known emergency hotline in the Philippines is 911. This hotline is available 24/7 and can be dialed for any emergency situation. Whether you're experiencing a medical emergency, fire, crime, or any other life-threatening situation, dialing 911 will connect you to the appropriate emergency response team. The operators are trained to handle various emergencies and will dispatch the necessary help to your location.
8888: Citizen's Complaint Hotline
If you have any complaints or grievances regarding government services or public officials, you can call the 8888 hotline. This hotline was established to provide a platform for citizens to report corruption, inefficiency, or any other concerns they may have. The operators will document your complaint and ensure that it reaches the proper authorities for investigation and action.
117: Philippine National Police Hotline
For crimes or situations that require police assistance, you can call the 117 hotline. This hotline is operated by the Philippine National Police (PNP) and can be dialed for emergencies or to report suspicious activities. The PNP will respond promptly to your call and dispatch the necessary personnel to handle the situation.
143: Text Emergency Hotline
In addition to the traditional hotlines, the Philippines also offers a text emergency hotline. By texting 143, you can reach out for help in situations where making a phone call may not be possible or safe. This service is particularly useful for individuals who are hearing-impaired or in situations where speaking on the phone may put them at risk.
888: COVID-19 Hotline
Amid the ongoing COVID-19 pandemic, the Philippine government has set up a dedicated hotline for COVID-19 related concerns. By dialing 888, you can inquire about testing centers, report suspected cases, or seek assistance for COVID-19 related emergencies. The operators will provide you with the necessary information and guide you on the appropriate steps to take.
Other Hotlines:
NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL (NDRRMC) HOTLINES
Trunk lines:
(02) 8911-5061 to 65 local 100
Operations Center:
(02) 8911-1406
(02) 8912-2665
(02) 8912-5668
(02) 8911-1873
NDRRMC Hotlines for Luzon
Office of Civil Defense - National Capital Region:
(02) 8421-1918
(02) 8913-2786
Office of Civil Defense - Region I:
(072) 607-6528
Office of Civil Defense - Region IV-A:
(049) 531-7266
NDRRMC Region IV-B:
(043) 723-4248
NDRRMC - Cordillera Administrative Region:
(074) 304-2256
(074) 619-0986
(074) 444-5298
(074) 619-0986
Office of the Civil Defense Regional Office Telephone Directory
Region I:
(072) 607-6528
(072) 700-4747
Region II:
(078) 304-1630
(078) 304-1631
Region III:
(045) 455-1526
(045) 455-0033
Region IV-A:
(049) 834-4344
(049) 531-7266
TF (049) 531-7279
Region IV-B:
(043) 723-4248
(043) 702-9361
Region V:
(052) 742-1176
+63917-574-7880 (Globe)
+63928-505-3861 (Smart)
Region VI:
(033) 336-9353
(033) 337-6671
(033) 509-7319
Region VII:
(032) 416-5025
(032) 253-6162
(032) 253-8730
+63917-947-5666 (Globe)
+63949-471-0009 (Smart)
Department of Social Welfare and Development
Text Hotline:
0918-912-2813
Trunk line:
(02) 8931-8101 to 07
Disaster Response Unit:
(02) 8856-3665
(02) 8852-8081
RED CROSS
Hotline:
National Blood Center:
Trunk line:
143
(02) 8527-8385 to 95
(02) 8527-0000
(02) 8790-2300
Disaster Management Office:
Emergency Response Unit:
134 (Staff), 132 (Manager), 133 (Radio Room)
(02) 8790-2300 local 604
Telefax:
(02) 8527-0864
DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT (DILG)
Trunk line:
(02) 8876 3454
Philippine National Police (PNP)
Emergency Hotline:
117
(02) 8722-0650
Text hotline:
0917-847-5757
Bureau of Fire Protection (BFP)
Direct line:
(02) 8426-0219
(02) 8426-0246
Philippine Coast Guard
Hotlines:
Telefax:
(02) 8527-8481 to 89
(02) 8527-3877
(02) 8527-3880 to 85
(02) 8527-8482 local 6291
Text hotline:
0917-PCG-DOTC (0917-724-3682)
0918-967-4697
METRO MANILA DEVELOPMENT AUTHORITY (MMDA)
Hotline:
136
Trunk line:
Viber:
(02) 8882-4151 to 77
local 337 (Rescue)
local 1096 (Metrobase)
local 1135 Road Safety)
local 1168 (Public Safety)
local 1169 (Road Emergency)
local 1162/ 1163 (Flood Control)
local 1070 (Anti-Jaywalking)
0939-922-7161
DEPARTMENT OF TRANSPORTATION (DOTr)
DOTr Action Center Hotline:
Trunk line:
Telefax:
7890
(02) 8790-8300
(02) 8726-4925
Civil Aviation Authority of the Philippines (CAAP)
Operations Center:
(02) 7944-2030
(02) 7944-2031
Manila International Airport Authority (MIAA)
Text hotline:
0917-839-6242 (TEXNAIA)
0918-918-6242
Trunk lines:
(02) 8877-1109 (Terminals 1, 2 & 4)
(02) 8877-7888 (Terminal 3)
Clark International Airport Corporation (CIAC)
Trunk line:
(045) 499-1464
Mactan-Cebu International Airport Authority (MCIAA)
Operations:
(032) 340-0228
Civil Aeronautics Board (CAB)
Public Assistance Hotline:
Trunk lines:
165-66
(02) 8853-7259
(02) 8854-5996
Maritime Industry Authority (MARINA)
Administrator Office:
(02) 8523-9078
(02) 8526-0971
(02) 8524-2895
Call and Text hotline:
0917-SUMBONG (7862664)
Land Transportation Office (LTO)
LTO Text hotline:
Text LTOHELP to 2600 (All networks)
Trunk line:
(02) 8922-9061 to 63
Land Transportation Franchising and Regulatory Board (LTFRB)
24/7 hotline:
Public Assistance and Complaints:
1342
(02) 8426-2515
(02) 8426-2534
Text hotline:
0921-448-7777
PHILIPPINE ATMOSPHERIC, GEOPHYSICAL AND ASTRONOMICAL SERVICES ADMINISTRATION (PAGASA)
Trunk line:
(02) 8284-0800
PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY (PHIVOLCS)
Trunk line:
(02) 8426-1468 to 79
DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS (DPWH)
Hotline:
165-02
Trunk line:
(02) 5304-3000
North Luzon Expressway (NLEX)
NLEX-SCTEX Hotline:
Trunk line:
1-35000
(02) 8580-8900
Subic-Clark-Tarlac Expressway (SCTEX)
NLEX-SCTEX Hotline:
Emergency Number:
1-35000
0920-96-SCTEX (72839)
Trunk lines:
(02) 8362-2246
(02) 8362-9997
Skyway System
Office Hotline:
SMC Tollways Hotline:
(02) 88-SKYWAY (75-9929)
(02) 5318-TOLL (8655)
South Luzon Expressway (SLEX)
Hotlines:
(02) 5318-8655
0999-886-0893 (Smart)
0917-539-8762 (Globe)
0932-854-6980 (Sun Cellular)
CAVITEX
Hotline:
(02) 165-8888
Trunk lines:
(02) 8683-8001
(02) 8683-8002
Southern Tagalog Arterial Road (STAR Tollway)
Hotlines:
(43) 756- 7870
(43) 757-2277
Philippine National Railways (PNR)
Hotlines:
(02) 5319-0041
(02) 5319-0169
Light Rail Transit Authority (LRTA)
Hotline:
Line 2 Hotlines:
(02) 8647-3479 to 91
(02) 8647-3452
(02) 8647-3491 local 29846/ 29854
Metro Rail Transit (DOTr-MRT3)
Hotline:
(02) 8929-5347 local 2810
Office for Transportation Security (OTS)
Hotlines:
Mobile Hotline:
(02) 8853-5249
0919-9999-OTS (687)
Manila Traffic Hotline
Hotline:
(02) 8527-3087 to 88
(02) 8527-9860
Las Piñas Traffic Hotline
Hotline:
(02) 8856-3132
Mandaluyong Traffic Hotline
Hotlines:
(02) 8532-5347
(02) 8532-5001 to 28 local 323/ 357
Marikina Hotlines
Rescue 161:
161
(02) 8646-2436 to 38
(02) 8646-0427
(02) 7586-7344
0928-559-3341 (Smart)
0917-584-2168 (Globe)
Radio Room Tactical Operation Center:
(02) 8646-1631
0927-968-4311
Pasig Hotlines
Emergency/ Rescue Hotline:
(02)641-1907
Hotline:
(02) 8643-0000
Pasig Ka TEXT:
0908-899-3333
Makati Hotline
Makati Public Safety Department (MAPSA hotlines):
(02) 8819-3270
(02) 8844-3146
Manila Water
Hotline:
1627
Maynilad
Hotline:
Text Hotline:
1626
0998-864-1446
VIOLENCE AGAINST WOMEN AND CHILDREN (VAWC) HOTLINES
Department of Social Welfare and Development
Hotline:
(02) 8931-8101 to 07
DSWD –NCR Ugnayan Pag-asa Crisis Intervention Center
Hotlines:
(02) 8734-8639
(02) 8734-8654
(02) 8734-8626 to 27
Philippine National Police (PNP)
Hotline:
(02) 8723-0401 to 20
PNP-Women and Children Protection Center (WCPC)
Hotline:
(02) 3410-3213
NBI-Violence Against Women and Children Desk (VAWCD)
Hotlines:
(02) 8523-8231 to 38
(02) 8525-6028
Philippine Commission on Women (PCW)
Hotlines:
Fax Number:
(02) 8736-5249
(02) 8736-7712
(02) 8736-4449
NATIONAL CENTER FOR MENTAL HEALTH (NCMH)
Crisis Hotline:
Trunk line:
0917-899-USAP (8727)
989-USAP (8727)
(02) 8531-9001 to 10 local 201
